Effective Date: 16/05/2025
Last Updated: 16/05/2025
 

1. Introduction

Welcome to Contactly, a mobile application developed by MyLead S.L. (“Company”, “we”, “us” or “our”). These Terms and Conditions ("Terms") govern your use of the Contactly app ("App"). By downloading or using the App, you agree to be bound by these Terms. If you do not agree, you may not use the App.
 

2. Eligibility

You must be at least 13 years old to use the App. By using the App, you confirm that you meet this requirement.

3. Account Registration

To use Contactly, users must register an account with a nickname, email address, and phone number. You agree to provide accurate information and to keep it current. You are responsible for all activity under your account.

4. Features

Contactly allows users to:

• Import and manage contact data

• Link contacts with notes, files, audios, events, billing data, social profiles, and links

• Use private and team-based repositories

• Access a contact marketplace

• Communicate via Contactly Chats

• Share content with contacts or teams
   

5. Subscription Plans and Payments
 

Contactly offers the following plans:
5.1 Standard – €8.49/month

• Unlimited card creation

• Access to Contactly Chats

• Ability to share with contacts

5.2 Teams – €11.99/month

• Same features as Standard

• Designed for collaborative use within small teams

5.3 Owner – €144.99 one-time (lifetime access)

• Lifetime access to all current and future features

• Unlimited cards, contacts, and chats

• Ability to share with contacts, teams, and through the marketplace
   

5.4 Payment Terms

All purchases are processed via the Apple App Store or Google Play Store.
Subscription payments are charged to your account upon purchase and renew automatically unless canceled at least 24 hours before the end of the billing period.
Lifetime purchases are charged once and grant perpetual access to paid features.
 

5.5 Refund Policy

Refunds are handled according to the policies of the App Store or Google Play Store. Please refer to your store provider for more information.
 

6. User Responsibilities

Users may not:

• Violate any laws or regulations

• Share false or misleading information

• Infringe on intellectual property rights

• Upload harmful or offensive content

• Interfere with other users' experiences or access
   

7. Content Ownership and License

You retain ownership of any content you upload. However, you grant the Company a non-exclusive, worldwide license to use, display, and share your content as necessary for providing the App’s services.
 

8. Privacy

Your personal data is processed in accordance with our Privacy Policy. By using the App, you consent to the collection and use of your information as described therein.
 

9. Cloud Infrastructure and Data Loss Disclaimer

All data stored or processed by the App is hosted in secure environments through Amazon Web Services (AWS). While we employ industry-standard security protocols and take all reasonable steps to protect your data, you acknowledge and accept that no system is completely immune to failure, unauthorized access, or loss.

Accordingly:

• We do not guarantee the integrity or availability of your data at all times.

• We are not responsible for any partial or total loss of data due to factors such as hardware failure, cyberattacks, data corruption, service interruptions, or force majeure events.

• You are solely responsible for maintaining backup copies of your important content or records.

By using the App, you expressly release the Company from any claims related to data loss or service unavailability.

10. Termination

We may suspend or terminate your access to the App at any time, without notice, for conduct that violates these Terms or is harmful to other users or the Company.
 

11. Disclaimers

The App is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the App will be uninterrupted, error-free, or completely secure.
 

12. Limitation of Liability

To the maximum extent allowed by law, the Company will not be liable for any indirect, incidental, or consequential damages resulting from your use of the App, including but not limited to:

• Data loss

• Business interruption

• Unavailability of the service

• Errors or omissions in content
   

13. Changes to Terms

We reserve the right to modify these Terms at any time. If changes are made, we will notify users via the App or by updating the "Last Updated" date. Continued use of the App after changes means you accept the new Terms.
 

14. Governing Law

These Terms shall be governed by the laws of Spain, without regard to its conflict of law rules.
 

15. Contact

If you have any questions about these Terms, you may contact us at:

MyLead S.L.
Joaquim Molins 5-7, 6th floor, 08028, Barcelona, Spain
Email: mariano@mylead.info